Acquire, Inc

Collaboration

Acquire is a multi-channel customer communication platform which focuses on customer support, sales and on-boarding processes. The platform is equipped with a full range of tool sets including live chat, customer profile management, chat bots, co-browsing capabilities, and video and voice call functionality.

The platform enables customer support agents to utilize targeting messaging tools, is equipped with customer routing tools to ensure customers connect with the right support agent, and automatically tracks customer visits and activity. Additionally, the platform facilitates co-browsing and screen sharing with customers, enabling support agents to assist customers by highlighting key information within a web page for customers as well as assist customers with navigation by changing pages for them.

Categories: Technology Vendor

Target Audience: SMB, Enterprise, Service Providers

Availability: Firefox, Chrome, IE, iOS, Android, PC app, Mac app