Bright Pattern

Click-2-Talk

We believe communication should fit into our modern lifestyle. Today’s connected customers value their time, switch devices and media channels on the go and expect to be recognized. Your contact center agents can SIMULTANEOUSLY communicate with customers through ALL channels, such as chat, voice and video call, text messages, email, and social media. We built our ServicePattern contact center solution to remove the gap between enterprises and connected customers. It is the next generation, high-performance contact center solution in the cloud.

Categories: Service Provider

Target Audience: Enterprise