IQ Services

Testing & Monitoring

IQ Services offers a unique approach to contact center testing and monitoring. We create Virtual Customer® test traffic to access contact centers from the outside-in, providing reliable performance metrics from an end-user perspective. Our desire to innovate and keep pace with the needs of the marketplace has led us to develop testing methods for WebRTC. The insight provided helps companies tune their communications technology to deliver the best customer service experience possible.

Categories: Service Provider

Target Audience: Developers, Enterprise, Service Providers

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